Workato incident

Workflow Apps Performance Degradation

Resolved after 1 hour 44 minutes, affecting Workflow Apps, on January 7, 2026.

resolved Jan 07, 2026, 10:54 PM UTC

The issue has been resolved, and customers should no longer experience errors creating Workflow Apps using templates. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

Started
Jan 07, 2026, 09:10 PM UTC
Resolved
Jan 07, 2026, 10:54 PM UTC
Duration
1h 44m
Detected by Pingoru
Jan 07, 2026, 09:10 PM UTC

Affected components

Workflow Apps

Update timeline

  1. identified Jan 07, 2026, 09:10 PM UTC

    We have identified the underlying cause of an issue impacting the creation of Workflow Apps using templates. Customers may observe the error message 'Unable to create project'. We will share additional information as soon as it is available.

  2. resolved Jan 07, 2026, 10:54 PM UTC

    The issue has been resolved, and customers should no longer experience errors creating Workflow Apps using templates. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

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