Resolved after 2 hours 8 minutes, affecting On-premise connectivity, on February 17, 2026.
After further monitoring, this issue is now considered resolved. Any jobs that failed during this incident may be repeated if required. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.
Affected components
Update timeline
- investigating Feb 17, 2026, 02:23 PM UTC
We are investigating an issue impacting the On-Prem service. We will share additional information as soon as it is available.
- monitoring Feb 17, 2026, 03:48 PM UTC
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
- resolved Feb 17, 2026, 04:31 PM UTC
After further monitoring, this issue is now considered resolved. Any jobs that failed during this incident may be repeated if required. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.
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