Workato incident

Connector SDK Performance Degradation

Resolved after 1 hour 5 minutes, on March 9, 2026.

resolved Mar 09, 2026, 06:23 PM UTC

On March 09, 2026, between approximately 15:00 UTC and 16:05 UTC, the Workato platform experienced a degradation in its Connector SDK service. Customers may have experienced "failed to open TCP connection" error in SDK connector actions. Any failed jobs may be repeated as needed. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.

Started
Mar 09, 2026, 03:00 PM UTC
Resolved
Mar 09, 2026, 04:05 PM UTC
Duration
1h 5m
Detected by Pingoru
Mar 09, 2026, 03:00 PM UTC

Update timeline

  1. resolved Mar 09, 2026, 06:23 PM UTC

    On March 09, 2026, between approximately 15:00 UTC and 16:05 UTC, the Workato platform experienced a degradation in its Connector SDK service. Customers may have experienced "failed to open TCP connection" error in SDK connector actions. Any failed jobs may be repeated as needed. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.

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