Workato incident

Workato Agent Studio Knowledge Base issue

Resolved after 7 hours 42 minutes, affecting Agent Studio, on March 19, 2026.

identified Mar 19, 2026, 01:41 PM UTC

We are continuing to work on a fix for this issue.

Started
Mar 19, 2026, 10:53 AM UTC
Resolved
Mar 19, 2026, 06:36 PM UTC
Duration
7h 42m
Detected by Pingoru
Mar 19, 2026, 10:53 AM UTC

Affected components

Agent Studio

Update timeline

  1. identified Mar 19, 2026, 10:53 AM UTC

    We are investigating an issue impacting the Workato Agent Studio Knowledge Bases. Customers may encounter "405 Method Not Allowed" errors when accessing document content. We have identified the underlying cause and are actively working on remediation. We will share additional updates as soon as they are available.

  2. identified Mar 19, 2026, 10:53 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Mar 19, 2026, 01:41 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Mar 19, 2026, 06:36 PM UTC

    This incident has been resolved.

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