Wordsmith incident

Document conversion issues

Resolved after 7 hours 3 minutes, affecting Website, on March 31, 2026.

monitoring Mar 31, 2026, 02:18 PM UTC

The issue has been identified and mitigated. We are monitoring overall system health.

Started
Mar 31, 2026, 11:48 AM UTC
Resolved
Mar 31, 2026, 06:52 PM UTC
Duration
7h 3m
Detected by Pingoru
Mar 31, 2026, 11:48 AM UTC

Affected components

Website

Update timeline

  1. investigating Mar 31, 2026, 11:48 AM UTC

    We are experiencing some issues with document conversion/export, we are investigating the issue.

  2. monitoring Mar 31, 2026, 02:18 PM UTC

    The issue has been identified and mitigated. We are monitoring overall system health.

  3. resolved Mar 31, 2026, 06:52 PM UTC

    The issue has been resolved

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