Wordsmith incident

Slow or unresponsive chat input in Safari and the desktop app

Resolved after 7 hours 23 minutes, affecting Website, on September 29, 2026.

resolved Sep 29, 2026, 08:08 PM UTC

This issue is resolved. Chat input in Safari and the Wordsmith desktop app is performing normally again with the Tasks panel open. Desktop users who still see slowness should quit and reopen the app to pick up the update.

Started
Sep 29, 2026, 12:44 PM UTC
Resolved
Sep 29, 2026, 08:08 PM UTC
Duration
7h 23m
Detected by Pingoru
Sep 29, 2026, 12:44 PM UTC

Affected components

Website

Update timeline

  1. investigating Sep 29, 2026, 12:44 PM UTC

    We are investigating an issue where the chat input becomes slow or unresponsive in Safari and the Wordsmith desktop app after opening the Tasks panel. Other browsers are not affected. As a workaround, close the Tasks panel or reload the page. We will post an update within the next hour.

  2. resolved Sep 29, 2026, 08:08 PM UTC

    This issue is resolved. Chat input in Safari and the Wordsmith desktop app is performing normally again with the Tasks panel open. Desktop users who still see slowness should quit and reopen the app to pick up the update.

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