Wordsmith incident

Some users experiencing delayed responses in chat

Resolved after 2 hours 33 minutes, affecting Website, on March 31, 2026.

resolved Mar 31, 2026, 10:34 PM UTC

The issue has been resolved

Started
Mar 31, 2026, 08:01 PM UTC
Resolved
Mar 31, 2026, 10:34 PM UTC
Duration
2h 33m
Detected by Pingoru
Mar 31, 2026, 08:01 PM UTC

Affected components

Website

Update timeline

  1. investigating Mar 31, 2026, 08:01 PM UTC

    We are seeing some users experiencing delayed responses in chat (page refresh helps to speed up). We are investigating the issue.

  2. identified Mar 31, 2026, 09:52 PM UTC

    The issue has been identified and the fix is being deployed

  3. resolved Mar 31, 2026, 10:34 PM UTC

    The issue has been resolved

  4. resolved Mar 31, 2026, 10:34 PM UTC

    The issue has been resolved

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