Wordsmith incident

Some users experience unresponsive chat

Resolved after 1 hour 43 minutes, affecting Website, on June 12, 2026.

resolved Jun 12, 2026, 05:31 PM UTC

After monitoring, we noticed no issues. Therefore, we consider this incident resolved.

Started
Jun 12, 2026, 03:48 PM UTC
Resolved
Jun 12, 2026, 05:31 PM UTC
Duration
1h 43m
Detected by Pingoru
Jun 12, 2026, 03:48 PM UTC

Affected components

Website

Update timeline

  1. investigating Jun 12, 2026, 03:48 PM UTC

    Some users are experiencing unresponsive Wordsmith chat, we are investigating the issue

  2. monitoring Jun 12, 2026, 04:10 PM UTC

    We identified the issue and fixed it, we will continue monitoring to make sure all systems are operational again.

  3. resolved Jun 12, 2026, 05:31 PM UTC

    After monitoring, we noticed no issues. Therefore, we consider this incident resolved.

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