WithSecure incident
WithSecure Partner Portal: Total Volume orders fail
Resolved after 14 hours 34 minutes, affecting Ordering, on November 7, 2025.
The incident has been resolved now. We apologize for the inconvenience caused by the outage.
Affected components
Update timeline
- investigating Nov 07, 2025, 08:03 AM UTC
We are investigating an issue where Total Volume business model orders fail in WithSecure Partner Portal. The issue exclusively affects orders following the Total Volume model. We are working on resolving the issue. Please follow this incident for updates.
- investigating Nov 07, 2025, 11:38 AM UTC
We continue to work on this issue with the highest priority. Please continue following this incident for updates.
- investigating Nov 07, 2025, 03:09 PM UTC
We continue to work on this issue with the highest priority. Please continue following this incident for updates.
- investigating Nov 07, 2025, 03:41 PM UTC
A fix has been implemented, and we are monitoring the result.
- monitoring Nov 07, 2025, 08:47 PM UTC
A fix has been implemented, and we are monitoring the result.
- resolved Nov 07, 2025, 10:37 PM UTC
The incident has been resolved now. We apologize for the inconvenience caused by the outage.
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