WithSecure incident

WithSecure login: SMS authentication outage

Resolved after 2 hours 17 minutes, affecting Portal and Portal and 1 more, on November 11, 2025.

resolved Nov 11, 2025, 10:07 AM UTC

We have resolved the issue, SMS authentication is functioning again. We apologize for the inconvenience caused.

Started
Nov 11, 2025, 07:50 AM UTC
Resolved
Nov 11, 2025, 10:07 AM UTC
Duration
2h 17m
Detected by Pingoru
Nov 11, 2025, 07:50 AM UTC

Affected components

PortalPortalPortaleService

Update timeline

  1. investigating Nov 11, 2025, 07:50 AM UTC

    We are investigating an issue where authentication through SMS is not possible, when logging in to WithSecure services.

  2. identified Nov 11, 2025, 09:39 AM UTC

    We have identified the cause of the issue and are working to resolve it.

  3. resolved Nov 11, 2025, 10:07 AM UTC

    We have resolved the issue, SMS authentication is functioning again. We apologize for the inconvenience caused.

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