Resolved after 8 hours 38 minutes, affecting Portal and Portal, on November 14, 2025.
We have resolved the issue, SMS authentication is functioning again.
Affected components
PortalPortal
Update timeline
- investigating Nov 14, 2025, 01:50 AM UTC
We are investigating an issue where authentication through SMS is not possible, when logging in to WithSecure services.
- investigating Nov 14, 2025, 06:21 AM UTC
We are continuing to investigate this issue.
- monitoring Nov 14, 2025, 08:28 AM UTC
We have resolved the issue, SMS authentication is functioning again.
- resolved Nov 14, 2025, 10:28 AM UTC
This incident has been resolved.
Your product runs on more than WithSecure
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services