Resolved after 5 hours 28 minutes, affecting Portal and Portal, on November 27, 2025.
We have resolved the issue, SMS authentication is functioning again.
Affected components
PortalPortal
Update timeline
- investigating Nov 27, 2025, 01:58 AM UTC
We are investigating an issue where authentication through SMS is not possible, when logging in to With Secure services and Partner Portal. This is not causing Security issue on Endpoint Security immediately. We strongly encourage to use Authenticator, such as google/MS authenticator.
- monitoring Nov 27, 2025, 06:31 AM UTC
We have resolved the issue, SMS authentication is functioning again.
- resolved Nov 27, 2025, 07:27 AM UTC
This issue has been resolved.
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