WithSecure incident

Partner Portal login is not possible to all partners

Resolved after 6 hours 38 minutes, affecting Portal, on November 28, 2025.

monitoring Nov 28, 2025, 08:58 AM UTC

A fix has been implemented, and fix has been confirmed. Partner Portal is functional. We are monitoring the issue.

Started: Nov 28, 2025, 02:24 AM UTC
Resolved: Nov 28, 2025, 09:02 AM UTC
Duration: 6h 38m
Detected by Pingoru: Nov 28, 2025, 02:24 AM UTC

Affected components

Portal

Update timeline

investigating Nov 28, 2025, 02:24 AM UTC

We have identified new issue where Partner Portal login is not possible to all partners.
monitoring Nov 28, 2025, 08:58 AM UTC

A fix has been implemented, and fix has been confirmed. Partner Portal is functional. We are monitoring the issue.
resolved Nov 28, 2025, 09:02 AM UTC

This issue has been closed.

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