Resolved after 8 days 1 hour, affecting Portal and Business Suite and 1 more, on July 3, 2025.
The root cause has been identified and a fix has been applied. The situation is now back to normal. As of 12:00 UTC, Cosmos is still processing the backlog of PUSH notifications.
Affected components
Update timeline
- investigating Jul 03, 2025, 10:01 AM UTC
Cosmos is currently experiencing a degraded state due to high query volume, which may be causing delays in remote operations via PUSH. We are actively investigating the cause of the issue and will provide updates as soon as it's identified.
- monitoring Jul 04, 2025, 12:43 AM UTC
The root cause has been identified and a fix has been applied. The situation is now back to normal. As of 12:00 UTC, Cosmos is still processing the backlog of PUSH notifications.
- resolved Jul 11, 2025, 11:59 AM UTC
This incident is now resolved.
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