Resolved after 8 days 15 hours, affecting Racine Unified School District, on September 1, 2026.
Date & Time of Incident: 8/31 at 6:45 PM Duration: 15.4 hours Technician\(s\): Ben L Review Date: 9/9/26 Brief Summary: Handoff port Te0/0/2 seen as down Root Cause: unknown
Affected components
Update timeline
- investigating Sep 01, 2026, 12:17 AM UTC
Hello, At 6:45 pm cst we noticed traffic alarms on this circuit. Can you please check your equipment? Please reach out with any questions. Thanks,
- investigating Sep 01, 2026, 01:34 AM UTC
Hello, We are not seeing any issue on our network, we were wondering if you could reboot your equipment to see if that clears the traffic alarm. Please reach out to us if you have any questions. Thanks,
- resolved Sep 09, 2026, 04:10 PM UTC
This incident has been resolved.
- postmortem Sep 09, 2026, 04:12 PM UTC
Date & Time of Incident: 8/31 at 6:45 PM Duration: 15.4 hours Technician\(s\): Ben L Review Date: 9/9/26 Brief Summary: Handoff port Te0/0/2 seen as down Root Cause: unknown
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