WiscNet incident

[2283833] Rhinelander School District | Handoff Port Down

Resolved after 3 hours 15 minutes, affecting Rhinelander School District, on August 28, 2026.

resolved Aug 28, 2026, 04:50 PM UTC

Hello, We observe restoration of receive light to handoff port as of 10:02 AM. Feel free to reach out to the WiscNet NOC if any further assistance is needed.

Started
Aug 28, 2026, 01:34 PM UTC
Resolved
Aug 28, 2026, 04:50 PM UTC
Duration
3h 15m
Detected by Pingoru
Aug 28, 2026, 01:34 PM UTC

Affected components

Rhinelander School District

Update timeline

  1. investigating Aug 28, 2026, 01:34 PM UTC

    Hello, We are currently observing no receive light from the handoff port 0/0/2 for Rhinelander School District. Current Transmit dBm is -2.4dBm. Please verify light levels being received, and light levels being sent to the handoff port, as well as verifying cabling, and let us know if you need any further assistance.

  2. resolved Aug 28, 2026, 04:50 PM UTC

    Hello, We observe restoration of receive light to handoff port as of 10:02 AM. Feel free to reach out to the WiscNet NOC if any further assistance is needed.

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