Resolved after 10 hours 19 minutes, affecting Big Foot UHS School District, on August 19, 2026.
Date & Time of Incident: 8/18 9:50 PM Central Duration: 718 Minutes Technician\(s\): Marcus Review Date: 8/19 Root Cause: upstream network event Brief Summary: We observed bouncing on the upstream connection on our device at the Big Foot UHS School District between 9:50 PM on the 18th to 9:47 AM on the 19th. At this time, alarms have cleared and the bouncing has stabilized restoring the service.
Affected components
Update timeline
- investigating Aug 19, 2026, 07:03 AM UTC
Hello, Starting around 9:50 pm on 8/18 we observed your site start to flap. At this time we are requesting a reboot of all onsite equipment. Please reach out with any questions. Thank you,
- resolved Aug 19, 2026, 05:23 PM UTC
Hello, At this time, we are not observing any flapping issues for the Big Foot UHS School District. The latest flap was at 9:48 AM Central and our connection has been stable since then.
- postmortem Aug 19, 2026, 05:24 PM UTC
Date & Time of Incident: 8/18 9:50 PM Central Duration: 718 Minutes Technician\(s\): Marcus Review Date: 8/19 Root Cause: upstream network event Brief Summary: We observed bouncing on the upstream connection on our device at the Big Foot UHS School District between 9:50 PM on the 18th to 9:47 AM on the 19th. At this time, alarms have cleared and the bouncing has stabilized restoring the service.
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