WiscNet incident

[2274707] Lake Mills Area School District - router unreachable

Resolved after 26 minutes, affecting Lake Mills Area School District, on August 10, 2026.

postmortem Aug 10, 2026, 07:08 PM UTC

Date & Time of Incident: 8/10 1:25 PM Central Duration: 19 Minutes Technician\(s\): Marcus Review Date: 8/10 Root Cause: brief power supply issues. Brief Summary: We lost access to our device at Lake Mills Area School District between 1:25 PM to 1:44 PM Central. Looking into the device logs, indicated our device experienced power supply issues during the time of the outage.

Started
Aug 10, 2026, 06:41 PM UTC
Resolved
Aug 10, 2026, 07:08 PM UTC
Duration
26m
Detected by Pingoru
Aug 10, 2026, 06:41 PM UTC

Affected components

Lake Mills Area School District

Update timeline

  1. investigating Aug 10, 2026, 06:41 PM UTC

    Hello, The WiscNet NOC has lost access to our device for Lake Mills Area School District at 8/10 1:25 PM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3027. If you have any additional questions, please contact WiscNet NOC. Thank you,

  2. resolved Aug 10, 2026, 07:08 PM UTC

    Hello, The WiscNet NOC observed alarms clear and services restore at 1:44 PM Central.

  3. postmortem Aug 10, 2026, 07:08 PM UTC

    Date & Time of Incident: 8/10 1:25 PM Central Duration: 19 Minutes Technician\(s\): Marcus Review Date: 8/10 Root Cause: brief power supply issues. Brief Summary: We lost access to our device at Lake Mills Area School District between 1:25 PM to 1:44 PM Central. Looking into the device logs, indicated our device experienced power supply issues during the time of the outage.

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