WiscNet incident

#2274372 - Cuba City School District - DOWN

Resolved after 1 day 15 hours, affecting Cuba City School District, on August 10, 2026.

postmortem Aug 11, 2026, 03:52 PM UTC

Date & Time of Incident: 8/9 6:51 PM Central Duration: 2327 Minutes Technician\(s\): Marcus Review Date: 8/11 Root Cause: Known electrical work Brief Summary: We lost access to our device onsite for the Cuba City School District between 8/9 at 6:51 PM Central to 8/11 at 8:38 AM Central. The cause of the outage was known electrical work performed yesterday at the school district.

Started
Aug 10, 2026, 12:04 AM UTC
Resolved
Aug 11, 2026, 03:37 PM UTC
Duration
1d 15h
Detected by Pingoru
Aug 10, 2026, 12:04 AM UTC

Affected components

Cuba City School District

Update timeline

  1. investigating Aug 10, 2026, 12:04 AM UTC

    Hello, We've detected an outage on your service starting around 6:51PM. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761. Thank you,

  2. resolved Aug 11, 2026, 03:37 PM UTC

    Hello, The WiscNet NOC observed alarms clear and services restore at 9:38 AM Central.

  3. postmortem Aug 11, 2026, 03:52 PM UTC

    Date & Time of Incident: 8/9 6:51 PM Central Duration: 2327 Minutes Technician\(s\): Marcus Review Date: 8/11 Root Cause: Known electrical work Brief Summary: We lost access to our device onsite for the Cuba City School District between 8/9 at 6:51 PM Central to 8/11 at 8:38 AM Central. The cause of the outage was known electrical work performed yesterday at the school district.

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