WiscNet incident

[2272668] WiscNet - Ladysmith Hawkins Area School District - 2882

Resolved after 5 hours 10 minutes, affecting School District of Ladysmith, on August 6, 2026.

postmortem Aug 06, 2026, 07:43 PM UTC

Date & Time of Incident: 9:05am-2:00pm 8/6/2026 Duration: 295 Minutes Technician\(s\): Johnathon Laun Review Date: 8/6/2026 Brief Summary: We lost connection to the school districts equipment at 9:05am Root Cause: A Charter fiber cut caused the loss of connection to the School District

Started
Aug 06, 2026, 02:31 PM UTC
Resolved
Aug 06, 2026, 07:42 PM UTC
Duration
5h 10m
Detected by Pingoru
Aug 06, 2026, 02:31 PM UTC

Affected components

School District of Ladysmith

Update timeline

  1. identified Aug 06, 2026, 02:31 PM UTC

    Hello, Starting at 9:05am the WiscNet NOC has observed a loss of connection to our device on site at the Ladysmith Hawkins Area School District. We were reaching out to verify if there was any known working occurring on site. If you have any questions please reach out to the WiscNet NOC at \(608\) 442-6761 option 1 or [email protected]. Thank you,

  2. resolved Aug 06, 2026, 07:42 PM UTC

    Hello, As of 2:00pm CT we are seeing a hands off from Charter on this circuit. We will be closing this Status Page as we are again able to reach this device. If you have any other questions feel free to reach out to the WiscNet. Thank you,

  3. postmortem Aug 06, 2026, 07:43 PM UTC

    Date & Time of Incident: 9:05am-2:00pm 8/6/2026 Duration: 295 Minutes Technician\(s\): Johnathon Laun Review Date: 8/6/2026 Brief Summary: We lost connection to the school districts equipment at 9:05am Root Cause: A Charter fiber cut caused the loss of connection to the School District

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