Resolved after 4 hours 27 minutes, affecting Lodi School District, on August 3, 2026.
Date & Time of Incident: 10:15 AM 8/3/2026 Duration: 185 Technician\(s\): Fue Khang Review Date: 8/3/2026 Brief Summary: Alarms came in for this site at 10:15 AM. Alarms all cleared at 1:20 PM. Checking logs showed a configuration change. Root Cause: Unnotified maintenance.
Affected components
Update timeline
- identified Aug 03, 2026, 04:03 PM UTC
The WiscNet NOC has lost access to our device for Lodi School District at 10:55 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3200. If you have any additional questions, please contact WiscNet NOC.
- investigating Aug 03, 2026, 05:48 PM UTC
The WiscNet NOC has regained access to our device. However, the handoff port is still showing down. Please verify power and equipment on site. If you have any additional questions, please contact WiscNet NOC.
- resolved Aug 03, 2026, 08:30 PM UTC
This incident has been resolved.
- postmortem Aug 03, 2026, 08:40 PM UTC
Date & Time of Incident: 10:15 AM 8/3/2026 Duration: 185 Technician\(s\): Fue Khang Review Date: 8/3/2026 Brief Summary: Alarms came in for this site at 10:15 AM. Alarms all cleared at 1:20 PM. Checking logs showed a configuration change. Root Cause: Unnotified maintenance.
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