WiscNet incident

[2268372] Portage Community School District - Down

Resolved after 11 days 2 hours, affecting Portage Community School District, on July 28, 2026.

postmortem Aug 08, 2026, 08:12 PM UTC

Cause of Outage: Fiber Damage caused by severe weather

Started
Jul 28, 2026, 06:06 PM UTC
Resolved
Aug 08, 2026, 08:12 PM UTC
Duration
11d 2h
Detected by Pingoru
Jul 28, 2026, 06:06 PM UTC

Affected components

Portage Community School District

Update timeline

  1. identified Jul 28, 2026, 06:06 PM UTC

    Hello, We are still seeing service as down after the storms from yesterday. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1365. If you have any additional questions, please contact WiscNet NOC.

  2. identified Jul 29, 2026, 03:15 PM UTC

    Hello, The off-net carrier has advised that the local splicing team has the cabling in the trailer and is actively preparing for restoration work. The splicing team will continue preparation and proceed with restoration efforts as work progresses. Additional updates will be shared as they become available.

  3. resolved Aug 08, 2026, 08:12 PM UTC

    Hello, We observe restored yesterday, 8/7, at 2:35 AM. Feel free to reach out to the WiscNet NOC if further assistance is needed.

  4. postmortem Aug 08, 2026, 08:12 PM UTC

    Cause of Outage: Fiber Damage caused by severe weather

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