Resolved after 20 hours 42 minutes, affecting Racine Lutheran High School, on July 27, 2026.
Date & Time of Incident:` 7/27 11:53am ` Duration:` 2h 32m ` Technician\(s\):` Payton ` Review Date: 7/28 Brief Summary: WiscNet NOC lost access to the device onsite. Root Cause: Loss of power
Affected components
Update timeline
- identified Jul 27, 2026, 05:12 PM UTC
Hello, The WiscNet NOC has lost access to our device for Racine Lutheran High School at 11:53am on 7/27/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3062. If you have any additional questions, please contact WiscNet NOC.
- resolved Jul 28, 2026, 01:55 PM UTC
Hello, The WiscNet NOC observed alarms clear at 2:25pm on 7/27 and the router is now reachable.
- postmortem Jul 28, 2026, 01:55 PM UTC
Date & Time of Incident:` 7/27 11:53am ` Duration:` 2h 32m ` Technician\(s\):` Payton ` Review Date: 7/28 Brief Summary: WiscNet NOC lost access to the device onsite. Root Cause: Loss of power
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