Resolved after 6 hours 43 minutes, on July 24, 2026.
The site restored at 9:37 after our onsite device rebooted.
Update timeline
- investigating Jul 24, 2026, 11:50 AM UTC
Hello, Starting at 6:32 am we observed this site go down. At this time we are requesting onsite power and equipment verification. Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To get a ticket opened with them please contact them at 1.866.558.1920, and use your site ID of 2415. Please reach out with any questions. Thank you,
- investigating Jul 24, 2026, 06:33 PM UTC
Hello, The site restored at 9:37 after our onsite device rebooted.
- resolved Jul 24, 2026, 06:33 PM UTC
The site restored at 9:37 after our onsite device rebooted.
- postmortem Jul 24, 2026, 06:33 PM UTC
The site restored at 9:37 after our onsite device rebooted.
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