Resolved after 5 days 13 hours, affecting Sun Prairie Area School District, on July 24, 2026.
Date & Time of Incident: 7/23/2026 at 6:55 PM Duration: 7 hours and 47 minutes Technician\(s\): Brett/Jim Review Date: 7/29/26 Brief Summary: Device logs show an event occurred on the LMP’s network Root Cause: LMP Network Event
Affected components
Update timeline
- investigating Jul 24, 2026, 12:34 AM UTC
Hello, We've detected an outage on your service starting around 6:55PM. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761. Thank you,
- resolved Jul 29, 2026, 02:29 PM UTC
Hello, Service restored at on 7/24/2026 at 2:42 AM. Device logs indicate a network issue with the LMP.
- postmortem Jul 29, 2026, 04:21 PM UTC
Date & Time of Incident: 7/23/2026 at 6:55 PM Duration: 7 hours and 47 minutes Technician\(s\): Brett/Jim Review Date: 7/29/26 Brief Summary: Device logs show an event occurred on the LMP’s network Root Cause: LMP Network Event
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