Resolved after 8 minutes, affecting Mercer School District, on July 21, 2026.
Date & Time of Incident: 7/21/2026 10:55 AM CST Duration: 13 Technician\(s\): Lue Khang Review Date: 7/21/2026 Brief Summary: Alarms came in for site at 10:55 AM CST. They then cleared at 11:08 AM CST. Revealed to be due to power loss. Root Cause: Power loss
Affected components
Update timeline
- identified Jul 21, 2026, 04:06 PM UTC
The WiscNet NOC has lost access to our device for Mercer School District at 10:55 AM CST on 7/21/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1007. If you have any additional questions, please contact WiscNet NOC.
- resolved Jul 21, 2026, 04:14 PM UTC
This incident has been resolved.
- postmortem Jul 21, 2026, 04:17 PM UTC
Date & Time of Incident: 7/21/2026 10:55 AM CST Duration: 13 Technician\(s\): Lue Khang Review Date: 7/21/2026 Brief Summary: Alarms came in for site at 10:55 AM CST. They then cleared at 11:08 AM CST. Revealed to be due to power loss. Root Cause: Power loss
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