Resolved after 2 hours 28 minutes, affecting Spooner Area School District and Spooner Health System and 1 more, on July 21, 2026.
Date & Time of Incident: 7-21-26 at 2 AM CST Duration: 7 hours 4 minutes Technician\(s\): Connor / Jim Review Date: 7-21-26 Brief Summary: Maintenance extended past the maintenance window, causing an outage Root Cause: Extended Maintenance
Affected components
Update timeline
- investigating Jul 21, 2026, 12:32 PM UTC
We are currently investigating an outage impacting multiple sites at this time. We will update as we learn more. Thank you
- investigating Jul 21, 2026, 01:02 PM UTC
Our provider reports that circuits remain down after the scheduled fiber maintenance and are investigating further.
- resolved Jul 21, 2026, 03:01 PM UTC
Our fiber provider was able to resolve this issue. Services restored at 9:04 AM CST.
- postmortem Jul 21, 2026, 03:04 PM UTC
Date & Time of Incident: 7-21-26 at 2 AM CST Duration: 7 hours 4 minutes Technician\(s\): Connor / Jim Review Date: 7-21-26 Brief Summary: Maintenance extended past the maintenance window, causing an outage Root Cause: Extended Maintenance
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