WiscNet incident
[2259404] Rib Lake School District - Router unreachable
Resolved after 2 hours 28 minutes, affecting Rib Lake School District, on July 13, 2026.
Date & Time of Incident: 7/13/26 8:00 AM Central Duration: 99 Minutes Technician\(s\): Marcus Review Date: 7/13/26 Root Cause: Loss of power Brief Summary: We lost access to the Rib Lake School District router at 8:00 AM Central, after a power cycle the router came back up at 9:39 AM Central.
Affected components
Update timeline
- investigating Jul 13, 2026, 01:31 PM UTC
Hello, The WiscNet NOC has lost access to our device for Rib Lake School District at 7/13, 8:00 AM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1427. If you have any additional questions, please contact WiscNet NOC.
- resolved Jul 13, 2026, 04:00 PM UTC
Hello, The Wiscnet NOC observed alarms clear and services restore at 9:39 AM Central.
- postmortem Jul 13, 2026, 04:01 PM UTC
Date & Time of Incident: 7/13/26 8:00 AM Central Duration: 99 Minutes Technician\(s\): Marcus Review Date: 7/13/26 Root Cause: Loss of power Brief Summary: We lost access to the Rib Lake School District router at 8:00 AM Central, after a power cycle the router came back up at 9:39 AM Central.
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