WiscNet incident

Madison College - Express route - DOWN

Resolved after 5 days 1 hour, affecting Madison College, on July 8, 2026.

postmortem Jul 13, 2026, 06:45 PM UTC

Date & Time of Incident: 7/8/26 at 12:13 PM Duration: 181 minutes Technician\(s\): Payton Review Date: 7/13 Brief Summary: Service went down due to a provider’s maintenance Root Cause: Provider Maintenance

Started
Jul 08, 2026, 05:31 PM UTC
Resolved
Jul 13, 2026, 06:43 PM UTC
Duration
5d 1h
Detected by Pingoru
Jul 08, 2026, 05:31 PM UTC

Affected components

Madison College

Update timeline

  1. investigating Jul 08, 2026, 05:31 PM UTC

    Hello, We're notifying you that the express route for Azure is down due to a suspected maintenance event. Thank you

  2. monitoring Jul 09, 2026, 01:34 PM UTC

    Hello, The WiscNet NOC has observed alarms clear at 3:41pm on 7/8.

  3. resolved Jul 13, 2026, 06:43 PM UTC

    This incident has been resolved.

  4. postmortem Jul 13, 2026, 06:45 PM UTC

    Date & Time of Incident: 7/8/26 at 12:13 PM Duration: 181 minutes Technician\(s\): Payton Review Date: 7/13 Brief Summary: Service went down due to a provider’s maintenance Root Cause: Provider Maintenance

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