WiscNet incident

[2256272] Spencer School District - Router Unreachable

Resolved after 2 hours 3 minutes, affecting Spencer School District, on July 6, 2026.

postmortem Jul 06, 2026, 03:37 PM UTC

Date & Time of Incident:` 7/6/26 8:14am ` Duration:` 2 hours, 3 minutes ` Technician\(s\):` Payton ` Review Date: 7/6/26 Brief Summary: The WiscNet NOC lost access to the equipment at Spencer School District.

Started
Jul 06, 2026, 01:33 PM UTC
Resolved
Jul 06, 2026, 03:37 PM UTC
Duration
2h 3m
Detected by Pingoru
Jul 06, 2026, 01:33 PM UTC

Affected components

Spencer School District

Update timeline

  1. identified Jul 06, 2026, 01:33 PM UTC

    Hello, The WiscNet NOC has lost access to our device for Spencer School District at 8:14am. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact the WiscNet NOC.

  2. resolved Jul 06, 2026, 03:37 PM UTC

    Hello, The Wiscnet NOC observed alarms clear at 10:17am, and we have regained access to our equipment onsite.

  3. postmortem Jul 06, 2026, 03:37 PM UTC

    Date & Time of Incident:` 7/6/26 8:14am ` Duration:` 2 hours, 3 minutes ` Technician\(s\):` Payton ` Review Date: 7/6/26 Brief Summary: The WiscNet NOC lost access to the equipment at Spencer School District.

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