WiscNet incident

2255788 - Paris J1 School District -

Resolved after 3 days 1 hour, affecting Paris J1 School District, on July 3, 2026.

postmortem Jul 06, 2026, 07:22 PM UTC

The port facing GLS/Teach \(the provider\) went down and restored at

Started
Jul 03, 2026, 06:11 PM UTC
Resolved
Jul 06, 2026, 07:22 PM UTC
Duration
3d 1h
Detected by Pingoru
Jul 03, 2026, 06:11 PM UTC

Affected components

Paris J1 School District

Update timeline

  1. investigating Jul 03, 2026, 06:11 PM UTC

    The WiscNet NOC has lost access to a connection on our device for Waunakee Community School District at 7/3/2026 12:54:12 PM. Please verify the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0751. If you have any additional questions, please contact WiscNet NOC.

  2. investigating Jul 03, 2026, 06:31 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 03, 2026, 06:31 PM UTC

    The WiscNet NOC has lost access to a connection on our device for Waunakee Community School District at 7/3/2026 12:54:12 PM. Please verify the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0751. If you have any additional questions, please contact WiscNet NOC.

  4. investigating Jul 03, 2026, 07:06 PM UTC

    We are continuing to investigate this issue.

  5. identified Jul 06, 2026, 01:18 PM UTC

    The WiscNet NOC has lost access to a connection on our device for Paris J1 School District at 7/3/2026 12:53:30 PM. Please verify the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0751. If you have any additional questions, please contact WiscNet NOC.

  6. resolved Jul 06, 2026, 07:22 PM UTC

    Hello, The site resolved at 9:53 AM Today, and our logs indicate the port facing GLS equipment restored. Kind regards,

  7. postmortem Jul 06, 2026, 07:22 PM UTC

    The port facing GLS/Teach \(the provider\) went down and restored at

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