Resolved after under a minute, affecting Owen-Withee School District, on July 1, 2026.
**POST-MORTEM TEMPLATE** Date & Time of Incident: 7/1 9:14 AM CST Duration: 24 Technician\(s\): Fue Khang Review Date:7/1 Brief Summary: Device went down at 9:14, called site, verified that this was due to an upgrade in process, alarms cleared at 9:38 AM CST. Root Cause: Maintenance.
Affected components
Update timeline
- identified Jul 01, 2026, 03:04 PM UTC
Hello, At 9:14 AM we observed alarms come in for Owen-Withee School District - 2254938. While investigating, the alarms cleared. The member site was contacted to verify equipment and power. They then advised this was known work and an upgrade was happening at the time. The alarms cleared at 9:38 AM CST. Thank you.
- resolved Jul 01, 2026, 03:05 PM UTC
This incident has been resolved.
- postmortem Jul 01, 2026, 03:06 PM UTC
**POST-MORTEM TEMPLATE** Date & Time of Incident: 7/1 9:14 AM CST Duration: 24 Technician\(s\): Fue Khang Review Date:7/1 Brief Summary: Device went down at 9:14, called site, verified that this was due to an upgrade in process, alarms cleared at 9:38 AM CST. Root Cause: Maintenance.
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