Resolved after 10 hours 35 minutes, affecting Osceola School District, on June 29, 2026.
The Fiber cut was caused by a boring rig cutting the fiber. The issue has been repair and alarms have cleared.
Affected components
Update timeline
- identified Jun 29, 2026, 06:02 PM UTC
Hello, At approximately 12:15 CT today the WiscNet NOC observed traffic alarms for circuit 2396. The connection to the router is up and stable. We are reaching out to the LMP for investigation.
- identified Jun 29, 2026, 06:32 PM UTC
Hello, Our provider has associated this event with an outage in the area caused by a fiber cut. Their construction team has been engaged for repairs, provided an ETA of 30 minutes and an ETR of 8 hours.
- identified Jun 29, 2026, 06:33 PM UTC
Hello, Our provider has associated this event with an outage in the area caused by a fiber cut. Their construction team has been engaged for repairs, provided an ETA of 30 minutes and an ETR of 8 hours.
- investigating Jun 29, 2026, 10:32 PM UTC
Hello, We have an update from the LMP: Preparations for splicing have begun. An excavator will be on site shortly to assist with repairs. Additional updates will be provided as they become available. No ETR currently. Thanks,
- identified Jun 29, 2026, 10:47 PM UTC
Hello, We have an update from the LMP: Preparations for splicing have begun. An excavator will be on site shortly to assist with repairs. Additional updates will be provided as they become available. No ETR currently. Thanks,
- investigating Jun 30, 2026, 04:38 AM UTC
Hello, As of 9:06 pm cst we saw the traffic alarm clear. The issue was caused by boring rig cutting fiber. Please let us know if you have any questions. Thanks,
- resolved Jun 30, 2026, 04:38 AM UTC
Hello, As of 9:06 pm cst we saw the traffic alarm clear. The issue was caused by boring rig cutting fiber. Please let us know if you have any questions. Thanks,
- postmortem Jun 30, 2026, 04:38 AM UTC
The Fiber cut was caused by a boring rig cutting the fiber. The issue has been repair and alarms have cleared.
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