Resolved after 2 hours 4 minutes, affecting Hartford UHS School District, on June 29, 2026.
Date & Time of Incident: 6/29/2026 @ 3:33 AM CDT Duration: 175 minutes Technician\(s\): Devin, Jordan, Carter Review Date: 6/29/2026 Brief Summary: CPE was down. Contacted Charter to open a ticket for investigation. Root Cause: Loss of power.
Affected components
Update timeline
- investigating Jun 29, 2026, 11:10 AM UTC
We are currently investigating this issue.
- resolved Jun 29, 2026, 01:14 PM UTC
Hello, We see this circuit up as of 6:28 AM CDT. While logged into the device, we observe that it was restarted 6:24 AM CDT, bringing the device back up and the circuit operational.
- postmortem Jun 29, 2026, 01:17 PM UTC
Date & Time of Incident: 6/29/2026 @ 3:33 AM CDT Duration: 175 minutes Technician\(s\): Devin, Jordan, Carter Review Date: 6/29/2026 Brief Summary: CPE was down. Contacted Charter to open a ticket for investigation. Root Cause: Loss of power.
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