[2253702] WiscNet - Fox Point J2 School District - 400495 - Down

Update timeline

1. identified Jun 29, 2026, 02:57 AM UTC

   Hello, The WiscNet NOC has lost access to our device for **Fox Point J2 School District at 9:01 PM on 6/28/2026**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **2615**.

2. identified Jun 29, 2026, 02:58 AM UTC

   We are continuing to work on a fix for this issue.

3. investigating Jun 29, 2026, 03:15 AM UTC

   We have engaged the upstream provider to further investigate as we observed multiple sites come into alarm at the same time. We will share more details and more information becomes available.

4. investigating Jun 29, 2026, 04:15 AM UTC

   Investigation is still underway with the provider.

5. resolved Jun 29, 2026, 06:32 AM UTC

   Hello, This incident has been resolved. All alarms have cleared and services have been restored. Please reach out if you have any questions. Thank you,

6. postmortem Jun 29, 2026, 06:32 AM UTC

   Services restored and alarms cleared at 12:18AM CDT.