Resolved after 1 hour 12 minutes, affecting CESA 5, on June 25, 2026.
Date & Time of Incident: 6/25 at 9:03 - 10:05 AM CT Duration: 9:03 - 10:05 AM CT Technician\(s\): Jake Review Date: 6/25 Brief Summary: Observed the connection to the device go down at 9:03 AM. We then observed the device connection restore at 10:05 AM CT.
Affected components
Update timeline
- identified Jun 25, 2026, 02:14 PM UTC
The WiscNet NOC has lost access to our device for Cesa 5 on 6/25 at 9:03 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. If you have any additional questions, please contact WiscNet NOC.
- resolved Jun 25, 2026, 03:27 PM UTC
This incident has been resolved.
- postmortem Jun 25, 2026, 03:30 PM UTC
Date & Time of Incident: 6/25 at 9:03 - 10:05 AM CT Duration: 9:03 - 10:05 AM CT Technician\(s\): Jake Review Date: 6/25 Brief Summary: Observed the connection to the device go down at 9:03 AM. We then observed the device connection restore at 10:05 AM CT.
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