WiscNet incident

2249523 City of Muskego - handoff port down

Resolved after 2 days 2 hours, affecting City of Muskego, on June 16, 2026.

postmortem Jun 18, 2026, 04:51 PM UTC

Date & Time of Incident: 6/15/26 at 4:00 PM Duration: NA Technician\(s\): Payton/Jim Review Date: 6/18/26 Brief Summary: Port is up/up and traffic has been moved off this port, triggering an alarm Root Cause: Traffic moved off handoff port

Started
Jun 16, 2026, 02:27 PM UTC
Resolved
Jun 18, 2026, 04:49 PM UTC
Duration
2d 2h
Detected by Pingoru
Jun 16, 2026, 02:27 PM UTC

Affected components

City of Muskego

Update timeline

  1. identified Jun 16, 2026, 02:27 PM UTC

    Hello, We observed the handoff port as down starting on 6/15 at 4:00 PM CDT for the City of Muskego site. Please verify power and connection to the handoff port. Thank you

  2. resolved Jun 18, 2026, 04:49 PM UTC

    Hello, We still see the port in alarm due to no traffic however we do see the port's status is up/up. We will continue to monitor this port.

  3. postmortem Jun 18, 2026, 04:51 PM UTC

    Date & Time of Incident: 6/15/26 at 4:00 PM Duration: NA Technician\(s\): Payton/Jim Review Date: 6/18/26 Brief Summary: Port is up/up and traffic has been moved off this port, triggering an alarm Root Cause: Traffic moved off handoff port

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