Resolved after 4 days 4 hours, affecting Village of Greendale, on June 12, 2026.
Date & Time of Incident:`6/16/26 4:44am ` Technician\(s\):` Dante, Barry, Payton ` Review Date: 6/16/26 Brief Summary: Traffic briefly rerouted to a backup path. Traffic has returned to the primary path.
Affected components
Update timeline
- identified Jun 12, 2026, 01:18 PM UTC
Hello, We are observing handoff port down for circuit 401210. Please verify power and connection to equipment and feel free to reach out if further assistance is needed.
- identified Jun 15, 2026, 05:43 PM UTC
Hello, To clarify, WiscNet is not seeing the ports down, but we are seeing traffic alarming as it is very minimal and below thresholds.
- resolved Jun 16, 2026, 05:29 PM UTC
Hello, We have adjusted alarm thresholds, and are seeing traffic passing on the primary path. Please reach out to the Wiscnet NOC if you have any questions.
- postmortem Jun 16, 2026, 05:31 PM UTC
Date & Time of Incident:`6/16/26 4:44am ` Technician\(s\):` Dante, Barry, Payton ` Review Date: 6/16/26 Brief Summary: Traffic briefly rerouted to a backup path. Traffic has returned to the primary path.
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