WiscNet incident

[2248483] Outage | Outagamie Waupaca Library System

Resolved after 3 hours 11 minutes, affecting Outagamie Waupaca Library System, on June 12, 2026.

postmortem Jun 12, 2026, 02:46 PM UTC

Date & Time of Incident: 6/12/26 5:37-6:37 AM CST Duration: 1 hour Technician\(s\): Tim/Jim Review Date: 6/12/26 Brief Summary: Logs show the network port went down Root Cause: Network Port Down

Started
Jun 12, 2026, 11:34 AM UTC
Resolved
Jun 12, 2026, 02:45 PM UTC
Duration
3h 11m
Detected by Pingoru
Jun 12, 2026, 11:34 AM UTC

Affected components

Outagamie Waupaca Library System

Update timeline

  1. investigating Jun 12, 2026, 11:34 AM UTC

    Good morning We are seeing our connection to the equipment at Outagamie Waupaca Library down. While we invesitigate, please reach out to TEACH at 1-866-558-1920 to open a ticket after confirming power and equipment. Thank you,

  2. investigating Jun 12, 2026, 11:50 AM UTC

    Good Morning We are seeing devices restored at this time. We are continuing to monitor for further outages. Please let us know if you have any questions. Thank you,

  3. resolved Jun 12, 2026, 02:45 PM UTC

    This incident has been resolved.

  4. postmortem Jun 12, 2026, 02:46 PM UTC

    Date & Time of Incident: 6/12/26 5:37-6:37 AM CST Duration: 1 hour Technician\(s\): Tim/Jim Review Date: 6/12/26 Brief Summary: Logs show the network port went down Root Cause: Network Port Down

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