Resolved after 7 hours 31 minutes, affecting Barneveld School District, on June 10, 2026.
Date & Time of Incident: 12:01 AM to 12:20 PM on 6/10 Duration: 12 hours 19 minutes Technician\(s\): Barry Review Date: 6/10/26 Brief Summary: Beginning around midnight on 6/10, WiscNet observed traffic at Barneveld School District drop down to “keep alive” levels. This was later resolved after the firewall on site had been rebooted at 12:20 PM CT. Root Cause: Firewall needed reboot. Possible firmware upgrade overnight.
Affected components
Update timeline
- investigating Jun 10, 2026, 10:21 AM UTC
Hello, Per our conversation, we are observing an outage at the Barneveld School disctrict at this time. We await power and equipment verification on site before we can troubleshoot further. Thank you,
- investigating Jun 10, 2026, 01:43 PM UTC
Hello, To aid investigation, WiscNet would like to have someone on site check the Adtran and Arris TM804 devices that have been noted to have flashing amber lights. We would be looking for some identification numbers like a Serial Number or MAC address that should be posted on a sticker on each device.
- resolved Jun 10, 2026, 05:53 PM UTC
Hello, This outage has been resolved after a firewall reboot at 12:20 PM CT.
- postmortem Jun 10, 2026, 05:55 PM UTC
Date & Time of Incident: 12:01 AM to 12:20 PM on 6/10 Duration: 12 hours 19 minutes Technician\(s\): Barry Review Date: 6/10/26 Brief Summary: Beginning around midnight on 6/10, WiscNet observed traffic at Barneveld School District drop down to “keep alive” levels. This was later resolved after the firewall on site had been rebooted at 12:20 PM CT. Root Cause: Firewall needed reboot. Possible firmware upgrade overnight.
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