[2244785] White Lake School District - Member Handoff Down

Update timeline

1. identified Jun 05, 2026, 04:38 PM UTC

   Hello, The WiscNet NOC has lost access to our device for r-whitelakesd at 11:09 AM CDT 06/05/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1836. Thank you,

2. identified Jun 05, 2026, 04:49 PM UTC

   merged, chatted carter External Give it a few minutes. It will be back up. We are moving appliances and needed to unplug for a few minutes. Cathy Lundgren Special Ed Transition Coordinator; Business Ed; Director of Technology; Yearbook Advisor White Lake School District 715-882-2361 ext 219 On Fri, Jun 5, 2026 at 11:39 AM wrote: Identified - 1 component affected - Hello, The WiscNet NOC has lost access to our... ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ WiscNet \[2244785\] White Lake School District - Member Handoff Down New incident: Identified Hello, The WiscNet NOC has lost access to our device for r-whitelakesd at 11:09 AM CDT 06/05/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1836. Thank you, Time posted Jun 5, 11:38 CDT Components affected TEACH - Milwaukee - White Lake School... [View full incident details](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fstspg.io%2Fd6169kj3dlp4&data=05%7C02%7Cnoc%40wiscnet.net%7C512745e268464fb4d3b408dec321e4fb%7C69ed30a254ec47b68229ce1ac78f3014%7C0%7C0%7C639162747864773201%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C60000%7C%7C%7C&sdata=vXXkJ4RXPRLHthsV%2FsTsuXNM0IrjrdT4U4VCaQKQcg4%3D&reserved=0) You received this email because you are subscribed to WiscNet's service status notifications. [Manage your subscription](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fstatus.wiscnet.net%2Fsubscriptions%2Fgr664v68y7rw%2Fedit&data=05%7C02%7Cnoc%40wiscnet.net%7C512745e268464fb4d3b408dec321e4fb%7C69ed30a254ec47b68229ce1ac78f3014%7C0%7C0%7C639162747864795809%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C60000%7C%7C%7C&sdata=1lMjZL9jxDyEMvBHb3OYLWA%2FX%2FxZshwdyrhuOSxC5w0%3D&reserved=0) [Powered by Atlassian Statuspage](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.atlassian.com%2Fsoftware%2Fstatuspage%3Futm_source%3Demail%26utm_medium%3Dpowered-by%26utm_campaign%3Dstatus.wiscnet.net%26utm_content%3DSP-notifications&data=05%7C02%7Cnoc%40wiscnet.net%7C512745e268464fb4d3b408dec321e4fb%7C69ed30a254ec47b68229ce1ac78f3014%7C0%7C0%7C639162747864810473%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C60000%7C%7C%7C&sdata=8K3p4zC%2FP9shJ5lttYc4DzBZZ8EpE9uq8AWL2oEkXMs%3D&reserved=0)

3. resolved Jun 05, 2026, 06:50 PM UTC

   Hello, We observe services have fully restored as of 1:35 PM CDT 06/05/2026. Thank you,

4. postmortem Jun 05, 2026, 06:52 PM UTC

   Date & Time of Incident: 06/05/2026 11:09 AM CDT Duration: 146 minutes Technician\(s\): Carter Review Date: 06/05/2026 Root Cause: The school was moving equipment around and unplugged their device.