Resolved after 2 days 2 hours, affecting Granton Area School District and Necedah Area School District and 1 more, on April 17, 2026.
Hello, After our provider reseated a number of transport cards, we're seeing services restored. If you're still seeing your service impacted, please verify power then perform a reboot of the equipment onsite. If that doesn't resolve your issue please reach out to 608-442-6761 for further assistance.
Affected components
Update timeline
- investigating Apr 17, 2026, 08:18 PM UTC
The WiscNet NOC has lost access to our devices for multiple sites on 4/17 at 3:00 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. If you have any additional questions, please contact WiscNet NOC.
- investigating Apr 17, 2026, 08:32 PM UTC
As a result of the storms throughout the state of Wisconsin, we are observing various outages and impairments. We will update with information as we investigate. If you have any additional questions, please contact WiscNet NOC.
- investigating Apr 17, 2026, 08:38 PM UTC
We are continuing to investigate this issue.
- investigating Apr 17, 2026, 10:56 PM UTC
Hello, GLS continues to investigate the cause of the outage, they are still unable to determine the root cause. There is no ETR at this time.
- monitoring Apr 18, 2026, 01:46 AM UTC
Hello, After our provider reseated a number of transport cards, we're seeing services restored. If you're still seeing your service impacted, please verify power then perform a reboot of the equipment onsite. If that doesn't resolve your issue please reach out to 608-442-6761 for further assistance.
- resolved Apr 19, 2026, 10:37 PM UTC
We are observing all sites restored.
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