WiscNet incident

Outage | Kiel Scool District | 2240571

Resolved after 8 hours 38 minutes, affecting Kiel Area School District, on May 26, 2026.

postmortem May 26, 2026, 02:19 PM UTC

Date & Time of Incident: 12:45AM CDT 5/26/26 Duration: 96 Minutes Technician\(s\): Tim B & Octavia G Review Date: 5/26/26 Brief Summary: Device lost connection briefly, no indication of any power alarms.

Started
May 26, 2026, 05:39 AM UTC
Resolved
May 26, 2026, 02:17 PM UTC
Duration
8h 38m
Detected by Pingoru
May 26, 2026, 05:39 AM UTC

Affected components

Kiel Area School District

Update timeline

  1. investigating May 26, 2026, 05:39 AM UTC

    We are currently investigating. GLS has requested the customer open a ticket with them directly and confirm power to the equipment and all devices are connected properly.

  2. resolved May 26, 2026, 02:17 PM UTC

    We now observe services restored as of 1:55AM CDT.

  3. postmortem May 26, 2026, 02:19 PM UTC

    Date & Time of Incident: 12:45AM CDT 5/26/26 Duration: 96 Minutes Technician\(s\): Tim B & Octavia G Review Date: 5/26/26 Brief Summary: Device lost connection briefly, no indication of any power alarms.

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