WiscNet incident
Prairie du Chien Area School District Router Unreachable | #2239376
Resolved after 27 minutes, affecting Prairie du Chien Area School District, on May 20, 2026.
Date & Time of Incident:` 5/20/26 2:14pm ` Duration:` 48 minutes` Technician\(s\):` Payton F ` Review Date: 5/20/26 Brief Summary: Wiscnet lost access to our router onsite, and after restoral we observe an uptime of 27 days.
Affected components
Update timeline
- investigating May 20, 2026, 08:00 PM UTC
The WiscNet NOC has lost access to our device for Prairie Du Chien School District at 2:14pm. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1381. If you have any additional questions, please contact WiscNet NOC.
- resolved May 20, 2026, 08:28 PM UTC
Hello, The WiscNet NOC observed all alarms clear at 3:02pm and we regained access to our router onsite. Our router has an uptime of 27 days.
- postmortem May 20, 2026, 08:31 PM UTC
Date & Time of Incident:` 5/20/26 2:14pm ` Duration:` 48 minutes` Technician\(s\):` Payton F ` Review Date: 5/20/26 Brief Summary: Wiscnet lost access to our router onsite, and after restoral we observe an uptime of 27 days.
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