Resolved after 1 hour 9 minutes, affecting Almond-Bancroft School District, on May 19, 2026.
Alarms cleared on this at 2:31AM CDT and traffic is now passing as expected. Issue cleared before isolation.
Affected components
Update timeline
- investigating May 19, 2026, 06:25 AM UTC
Hello, Starting at 1:06AM CDT we observed a loss of connection to our hand of devices for your circuit at the Almond-Bandcroft School District. At this time we are requesting onsite power and equipment verification. Due to a policy change within GLS we are unable to open a ticket with out your consent. They can be contacted at 1.866.558.1920. You can open a ticket with them, below are the site ID's. Please reach out with any questions.
- resolved May 19, 2026, 07:34 AM UTC
Hello, Alarms have cleared and services are now restored. Please reach out if you have any questions. Thank you
- postmortem May 19, 2026, 07:35 AM UTC
Alarms cleared on this at 2:31AM CDT and traffic is now passing as expected. Issue cleared before isolation.
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