Resolved after 4 hours 53 minutes, affecting Mishicot School District, on April 14, 2026.
Date & Time of Incident: 4/14 from 3:08 AM to 6:33 AM Duration: 3 hours 25 minutes Technician\(s\): Barry Review Date: 4/14 Brief Summary: From 3:08 AM to 6:33 AM on 4/14, an outage was observed affecting Mishicot School District. Logs indicate this was not due to a local power outage. Root Cause: Cause is likely to have been from a GLS network event from the overnight storms.
Affected components
Update timeline
- investigating Apr 14, 2026, 08:16 AM UTC
The WiscNet NOC has lost access to our device for Mishicot School District at 4/14/2026 3:15:33 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is .
- investigating Apr 14, 2026, 08:18 AM UTC
The WiscNet NOC has lost access to our device for Mishicot School District at 4/14/2026 3:15:33 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1132.
- investigating Apr 14, 2026, 08:24 AM UTC
The WiscNet NOC has contacted GLS on your behalf and opened ticket 12068820, for additional information, please reach out to the GLS NOC at 1.866.558.1920.
- resolved Apr 14, 2026, 01:10 PM UTC
Hello, We are seeing the site has restored as of 6:33 AM.
- postmortem Apr 14, 2026, 01:12 PM UTC
Date & Time of Incident: 4/14 from 3:08 AM to 6:33 AM Duration: 3 hours 25 minutes Technician\(s\): Barry Review Date: 4/14 Brief Summary: From 3:08 AM to 6:33 AM on 4/14, an outage was observed affecting Mishicot School District. Logs indicate this was not due to a local power outage. Root Cause: Cause is likely to have been from a GLS network event from the overnight storms.
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