WiscNet incident

Sauk Prairie School District device unreachable | 2225109

Resolved after 2 days 2 hours, affecting Sauk Prairie School District, on April 14, 2026.

postmortem Apr 16, 2026, 08:37 PM UTC

Date & Time of Incident: 4/14 12:27 CT to 15:50 CT Duration: 12:27 CT to 15:50 CT Technician\(s\): Jake Review Date: 4/16 Brief Summary: On 4/14 at 12:27 CT we observed connection to our device go down. We then saw connection restore at approximately 15:50 CT.

Started
Apr 14, 2026, 05:41 PM UTC
Resolved
Apr 16, 2026, 08:37 PM UTC
Duration
2d 2h
Detected by Pingoru
Apr 14, 2026, 05:41 PM UTC

Affected components

Sauk Prairie School District

Update timeline

  1. investigating Apr 14, 2026, 05:41 PM UTC

    The WiscNet NOC has lost access to our device for Sauk Prairie School District on 4/14 at 12:27 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. If you have any additional questions, please contact WiscNet NOC.

  2. monitoring Apr 16, 2026, 08:37 PM UTC

    We observed this site restore at approximately 3:50 CT at 4/14.

  3. resolved Apr 16, 2026, 08:37 PM UTC

    This incident has been resolved.

  4. postmortem Apr 16, 2026, 08:37 PM UTC

    Date & Time of Incident: 4/14 12:27 CT to 15:50 CT Duration: 12:27 CT to 15:50 CT Technician\(s\): Jake Review Date: 4/16 Brief Summary: On 4/14 at 12:27 CT we observed connection to our device go down. We then saw connection restore at approximately 15:50 CT.

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