WiscNet incident
Neillsville School District device unreachable | 2236733
Resolved after 17 minutes, affecting Neillsville School District, on May 13, 2026.
Date & Time of Incident: 5/13 11:52 - 12:25pm CT Duration: 11:52 - 12:25pm CT Technician\(s\): Jake Review Date: 5/13 Brief Summary: Observed the connection to our device go down at 11:52am. We then observed the connection restore at 12:25pm CT.
Affected components
Update timeline
- investigating May 13, 2026, 05:18 PM UTC
We are currently observing an outage affecting the Neillsville School District and are currently investigating. Please confirm the device has power and the equipment onsite is functional. We will update with more information as it comes available.
- monitoring May 13, 2026, 05:36 PM UTC
We have observed device connection restore at 12:25pm CT. All services have returned to normal operation. Please reach out if you experience any lingering issues.
- resolved May 13, 2026, 05:36 PM UTC
This incident has been resolved.
- postmortem May 13, 2026, 05:37 PM UTC
Date & Time of Incident: 5/13 11:52 - 12:25pm CT Duration: 11:52 - 12:25pm CT Technician\(s\): Jake Review Date: 5/13 Brief Summary: Observed the connection to our device go down at 11:52am. We then observed the connection restore at 12:25pm CT.
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