Resolved after 1 hour 57 minutes, affecting Erin School District, on May 11, 2026.
Date & Time of Incident: 5/11 from 5:57AM CDT to 6:25 AM CDT Duration: 28 minutes Technician\(s\): Barry Review Date: 5/11/2026 Brief Summary: From 5:57AM CDT to 6:25 AM CDT on 5/11/2026, alarms were observed indicating Erin School District was down. Root Cause: Device logs indicate this was due to a local power event.
Affected components
Update timeline
- investigating May 11, 2026, 11:22 AM UTC
Hello, We observed alarms indicating a loss of signal to the router at the Erin School District. I am reaching out to GLS to have them begin investigating this.
- investigating May 11, 2026, 11:37 AM UTC
Hello, Starting at 5:57AM CDT we observed alarms indicating a loss of signal to the router at Erin School District. We have reached out to GLS to investigate this, however as I was on the phone with the rep, alarms cleared and traffic began passing again. GLS has created ticket 12125348 and will reach out to investigate the cause of this outage. Thank you,
- resolved May 11, 2026, 01:19 PM UTC
Hello, This outage has resolved as of about 6:25 AM this morning, and appears to have been due to a local power event according to the device logs.
- postmortem May 11, 2026, 01:20 PM UTC
Date & Time of Incident: 5/11 from 5:57AM CDT to 6:25 AM CDT Duration: 28 minutes Technician\(s\): Barry Review Date: 5/11/2026 Brief Summary: From 5:57AM CDT to 6:25 AM CDT on 5/11/2026, alarms were observed indicating Erin School District was down. Root Cause: Device logs indicate this was due to a local power event.
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