WiscNet incident

[2297697] WiscNet - 400371 Down

Resolved after 23 hours 47 minutes, affecting Wisconsin Department of Transportation, on September 30, 2026.

postmortem Oct 01, 2026, 01:15 PM UTC

Date & Time of Incident: 7:49am 9/30/26 Duration: 87 minutes Technician\(s\): Payton Review Date: 10/1/26 Brief Summary: WiscNet NOC observed alarms indicating circuit 400371 went down.

Started
Sep 30, 2026, 01:24 PM UTC
Resolved
Oct 01, 2026, 01:11 PM UTC
Duration
23h 47m
Detected by Pingoru
Sep 30, 2026, 01:24 PM UTC

Affected components

Wisconsin Department of Transportation

Update timeline

  1. identified Sep 30, 2026, 01:24 PM UTC

    Hello, At 7:49am, the WiscNet NOC observed alarms for circuit 400371 going down. Are you aware of any known work or issues that would be impacting this circuit?

  2. identified Sep 30, 2026, 01:25 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Sep 30, 2026, 05:37 PM UTC

    Hello, At 9:18am, we observed the interfaces come back up but are observing historically low levels of traffic. We continue to monitor, please reach out if you have any questions.

  4. resolved Oct 01, 2026, 01:11 PM UTC

    Hello, The WiscNet NOC observed historical levels of traffic restore at ~4:54pm on 9/30 and remain stable.

  5. postmortem Oct 01, 2026, 01:15 PM UTC

    Date & Time of Incident: 7:49am 9/30/26 Duration: 87 minutes Technician\(s\): Payton Review Date: 10/1/26 Brief Summary: WiscNet NOC observed alarms indicating circuit 400371 went down.

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